The introduction of remote patient monitoring (RPM) technology is an example of a
consumer-driven shift that I have seen in healthcare. Remote patient monitoring is a health care
technology used to manage acute or chronic conditions through RPM technology (Noah et al.,
2018). It enables physicians to monitor patients in their own homes, at work, or on vacation
using monitoring devices such as Glucose meters for diabetes management (Noah et al., 2018).
The consumer-driven shift has significantly lowered the cost of accessing care, improved the
quality of services, and has ensured that more patients are served without experiencing burnout.
Several leadership behaviors drive the shifts in healthcare. For instance, leaders who
provide a supportive environment for testing new ideas are more likely to influence a
technological shift. Also, rewarding collaboration is a leadership behavior that may drive shifts
in healthcare. Moreover, leaders who have mastered the art of celebrating success and learning
from setbacks are better placed to facilitate technological shifts in healthcare. Lastly, leaders who
respect their juniors and appreciate diversity are more likely to influence innovation in
healthcare.

Remote patient monitoring is a health care shift that is based on evidence and not merely
a response. For instance, in their article, El-Rashidy et al. (2020) analyzed the advantages,
challenges, and future directions of RPM technology. Noah et al. (2018) studied the impacts of
remote patient monitoring on clinical outcomes. The authors found that RPM significantly
improved the outcomes of patients with chronic conditions such as hypertension, heart attack,
and Parkinson’s disease. Rosner & Khan (2019) studied the economic implications of RPM.
They found that the healthcare shift has a great potential to increase the quality of care services
for patients with end-stage kidney disease and significantly reduce the financial burden of the disease (Rosner & Khan, 2019. It increases the uptake of Peritoneal Dialysis and reduces the rate
of hospital readmission for patients with kidney disease.

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